Our goal of complete customer satisfaction starts with our people. We hire the best and brightest employees from various fields. Then we add training of our own. Not only in their areas of expertise, but also in customer services, responsiveness, safety, quality assurance programs and more. We also work to instill a high degree of pride in our company and what we do. Our dedication to superior customer service doesn’t end with heat treating. Whether you have a billing question, need to check on a shipment or are looking for some technical advice, our staff is here to help with quick answers and sound solutions. And we always stay in touch to make sure you’re satisfied and to discover if we can improve our service to you.
We continually improve the efficiency of our products, not only for the benefit of the environment, but also in order to:
-Reduce costs for our customers
-Gain a measurable advantage in highly competitive markets
-Successfully improve our customers´ position in the market